Shipping and Return Policy
Shipping Policy
At Nureva, we believe relief should never be far away. That’s why, once your order is placed, our seamless delivery ensures your Nureva device reaches you in Lebanon within just 3 to 5 days.
Please note that shipping times are estimates and may vary based on multiple factors such as holidays, weekends and carrier delays.
Rest easy knowing that comfort is on its way, helping you reclaim your days with natural, medication-free relief.
We thank you in advance for your understanding and support!
Return Policy
At Nureva, we stand behind our product and are committed to providing you with a seamless, effective experience. While we are confident in the quality and benefits of our device, we understand the need for clear refund guidelines. Please carefully review the following policy to ensure a smooth process should the need for a return arise.
1. Eligibility for Refunds
We offer a 30-day refund window from the date your Nureva device is delivered. To qualify for a refund, the following conditions must be met:
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- All components, accessories, and manuals must be included and unopened.
- Due to the personal nature of health devices, any opened or used product cannot be refunded.
- Proof of purchase (order confirmation or receipt) must be provided.
- All orders are inspected with great care before shipping, ensuring that faulty devices are highly uncommon.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Please note that all items have undergone a vigorous inspection to ensure you receive the best quality.
Who We Are
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Who We Are
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
