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Terms of Service
Last updated: 01/10/2024
Welcome to Nureva! These Terms of Service (“Terms”) govern your use of our website getnureva.com and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
General Information
- Company Name: Nureva
- Business Location: Lebanon
- Contact Email: info@getnureva.com
These Terms apply to all users, including browsers, customers, and merchants.
Eligibility to Purchase
To make a purchase on our website, you must:
- Be at least 18 years old, or have parental consent.
- Provide accurate billing and shipping information.
- Use a valid phone number and delivery address to complete payment upon delivery.
We reserve the right to refuse service to anyone at our discretion if fraudulent or harmful activity is suspected.
Product Information & Availability
- We strive to provide accurate descriptions and images, but colors and details may vary.
- We reserve the right to discontinue or limit product availability without prior notice.
- Prices and promotions are subject to change at any time.
Orders, Payments & Billing
By placing an order, you agree to the following:
Accepted Payment Method
- We currently accept Cash on Delivery (COD) only.
- Payment must be made in full at the time of delivery.
Order Confirmation & Verification
- Once you place an order, you will receive a confirmation email/SMS with your order details.
- Our team may contact you to verify your order before shipping.
Failure to Pay Upon Delivery
- If you refuse to pay or accept the package upon delivery without a valid reason, we reserve the right to:
- Ban you from placing future orders.
- Take legal action for fraudulent orders if necessary.
Cancellation Policy
- Orders may be canceled only before shipment by contacting us at info@getnureva.com.
- Once an order has been shipped, you are required to accept and pay for the delivery.
Shipping & Delivery
By placing an order, you agree to our Shipping Policy, which outlines:
- Estimated processing and delivery times.
- Shipping costs and responsibilities.
For full details, visit our Shipping Policy page.
Returns, Refunds & Exchanges
Our return and refund process is outlined in our Return Policy. By making a purchase, you acknowledge that:
- Returns are accepted within 30 days, following specific conditions.
- Opened or used products cannot be returned due to hygiene reasons.
- Customers are responsible for return shipping costs, unless the item is defective.
For complete return instructions, visit our Return Policy page.
Intellectual Property
All content on this website—including text, images, branding, and product designs—is the property of Nureva and is protected by copyright and trademark laws.
You may not copy, modify, or distribute our content without written permission.
Prohibited Uses
You may not use our website or products for:
❌ Illegal, fraudulent, or unauthorized activities.
❌ Reselling our products without permission.
❌ Uploading malware, spam, or harmful content.
We reserve the right to suspend or terminate access to anyone violating these terms.
Disclaimers & Limitation of Liability
Product Disclaimer
Nureva is designed for intended use only, and any misuse is at the user’s own risk. By purchasing and using this product, you agree to follow all provided instructions.
The manufacturer and distributor are not liable for any injury, damage, or adverse effects resulting from improper use or failure to follow guidelines. If you have pre-existing medical conditions, consult a healthcare professional before use.
Results Disclaimer
Nureva provides effective relief, but the speed of results may vary from person to person. Some users may experience relief in as little as 2 minutes, while others may take 5–10 minutes. Individual results depend on various factors, including personal sensitivity and level of head tension or pressure.
Limitation of Liability
To the fullest extent permitted by law, Nureva shall not be responsible for any indirect, incidental, or consequential damages, including but not limited to discomfort, improper use, or failure to achieve the desired results.
Changes to These Terms
We may update these Terms at any time. The latest version will always be available on this page. Your continued use of our website signifies acceptance of any modifications.
Contact Us
For any questions or privacy-related concerns, please contact us at:
📧 info@getnureva.com
🌍 getnureva.com
